TresorsdAltitude.com - Privacy Policy

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Welcome to TresorsdAltitude.com’s Privacy Policy. We care deeply about the privacy of our website visitors and users. We are fully committed to protect their personal information and use it properly in compliance with data privacy laws. 

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This policy describes how we (TresorsdAltitude.com) may collect and use personal information and the rights and choices available to our visitors and users (each, a “Visitor” or “User” (respectively), or “you”) regarding such information. This policy describes our privacy practices like what information we collect on our visitors and users, how we collect it, what we do with it, how we protect it, and your rights regarding your information.

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By accessing or using our website or any of our services, you acknowledge that you have read this Privacy Policy. 

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1. What type of information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

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2. How do we collect information

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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3. Why do we collect personal information

We collect such Non-personal and Personal Information for the following purposes:

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• ​To provide and operate the Services;

• To provide our Users with ongoing customer assistance and technical support;

• To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

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4. How do we store, use, share and disclose site visitors personal information

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

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All direct payment gateways offered by Wix.com and used by our website adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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5. Cookies

Cookies are small text files that are placed on your computer's hard drive by your web browser when you visit any website. They allow information gathered on one web page to be stored until it is needed for use on another, allowing a website to provide you with a personalised experience and the website owner with statistics about how you use the website so that it can be improved.

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Cookies are implemented in every site built by Wix.com. Our website is hosted on Wix.com platform and here is a list of the cookies used on Wix websites:

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​Cookies Name: svSession

Life Span: Permanent

Purpose: Creates activities and BI 

 

Cookies Name: hs

Life Span: Session

Purpose: Security

 

Cookies Name: incap_ses_${Proxy-ID}_${Site-ID}

Life Span: Session

Purpose: Security

 

Cookies Name: ncap_visid_${Proxy-ID}_${Site-ID}

Life Span: Persistent cookie

Purpose: Security

 

Cookies Name: ncap_visid_${Proxy-ID}_${Site-ID}

Life Span: Persistent cookie

Purpose: Security

 

Cookies Name: XSRF-TOKEN

Life Span: Session

Purpose: Security

 

Cookies Name: smSession

Life Span: 2 weeks

Purpose: Identify logged in site members

 

If you want to delete or block any cookies, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that deleting our cookies or disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our site, or may otherwise adversely affect your user experience.

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Please note that some third party services placing cookies or utilising other tracking technologies through our site may have their own policies regarding how they collect and store information. Such practices are not covered by our Privacy Policy and we do not have any control over them. 

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6. How we communicate with our site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our products and services, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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7. Withdrawal of your consent

If you don’t want us to process your data anymore, please contact us

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8. Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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9. Our contact for any queries

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us.

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